For Customers

If you have purchased a Legal Insurance Management (LIM) policy, then you can rest assured that you have a service provider dedicated to making your home emergency experience as painless as possible.

LIMemergency only provide services for LIM customers. This gives you access to our vetted contractor network and 24/7, 365 days a year emergency helpline – meaning we are always there to offer you assistance, regardless of when you might need it.

Our operatives insist upon following up with every claim to ensure that the emergency is being dealt with to your satisfaction – we won’t just leave you with empty promises. LIMemergency is so focused on maintaining its high standards of service that you will likely be asked to complete a feedback form at your leisure upon the resolution of your claim. This will help us to continuously monitor our contractor network and improve our service.

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